She will oversee the bank’s newly established commercial business unit
Heartland Bank Australia has appointed Medina Cicak (pictured above) as its new chief commercial officer, the company has announced.
Cicak brings over eight years of experience in banking and financial services to Heartland Bank. Her expertise covers a broad range of areas critical to the banking industry, including strategy development, business expansion, project management, risk and compliance, product ownership, and operational excellence.
She has previously held senior positions at Suncorp Bank and most recently served as head of lending product, operations and distribution at RACQ Bank.
In her new role, Cicak will oversee Heartland Bank’s newly established commercial business unit, which will support the bank’s retail, reverse mortgage, and livestock finance teams in their growth efforts. She will report directly to Michelle Winzer, who started her new role as chief executive of Heartland Bank Australia last month.
“I am thrilled that Medina has joined Heartland Bank,” Winzer said. “As we continue to work through bringing our businesses together, I am confident that, under Medina’s leadership, we will see a consistent focus with synergy across our distribution teams and a targeted approach to growth. It is our goal to help more Australians with their banking needs, within the specialist areas in which we operate in.”
Cicak stated she was excited about leading the new commercial team at Heartland Bank.
“I look forward to delivering a clear strategy to provide finance solutions that meet the unique needs of older Australians, as well as livestock producers and graziers,” she said.
Heartland Bank has been serving Australians since 1971 through its predecessors, with a focus on providing specialist banking solutions through digital channels. It is Australia’s leading provider of reverse mortgages, a specialist provider of livestock finance through StockCo, and offers term deposits. In May 2024, Heartland Group’s New Zealand bank acquired Melbourne’s Challenger Bank.
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