'My focus will be on delivering real solutions', says Katie Modra
Leading mortgage aggregator LMG has appointed Katie Modra as the group’s new general manager, service centre and operations transformation.
Modra comes from NAB, where she most recently served as executive manager at the Big Four bank. She also previously held a leadership role at Bank of Queensland.
Cherie Bell, LMG’s chief finance officer, said Modra’s hire appointment “reflects LMG’s commitment to supporting brokers with service that’s simple, fast, and high quality”.
“Katie’s deep understanding of brokers ’needs and leading operations functions will help us deliver smarter, faster, and high quality support. Her focus on simplifying and transforming processes means brokers can spend less time on admin and more time growing their businesses," Bell added.
In her new role, Modra will lead the evolution of LMG’s broker service centre in its ambition to become a seamless, one-touch hub for broker support.
Speaking on her appointment, Modra stated: “My focus will be on solutions that improve broker interactions with LMG, saving them time and allowing them to focus on their customers and businesses. LMG’s commitment to innovation and transformation is inspiring, and I’m thrilled to contribute to this transformation.
“My focus will be on delivering real solutions that free up their time and help them stay ahead. LMG has the investment, vision, and appetite to make this happen, and I’m excited to be part of a team so committed to broker success.”
Rob Thomas, LMG’s national director, said Modra’s appointment is about giving brokers the support, tools and tech they need to thrive.
“By transforming service delivery, we’re helping brokers focus on what matters most: their clients.
“With Katie’s leadership, LMG is reaffirming its commitment to empowering brokers with efficient, scalable solutions—so they can deliver even greater value to their clients,” he said.
