Rising interest rates and declining house prices have had a significant impact on the financial landscape. MFAA CEO Anja Pannek explains how the current economic environment is creating mortgage prisoners, leniency of lenders and how brokers are working with their clients, particularly those who fixed in a rate during COVID-19 and are venturing into a significantly higher rate environment. As lenders continue to balance the competitive environment with credit risk management, the value and importance of existing customers must be upheld.
