This week's Heritage Bank BDM's previous time in the hospitality industry has given her an appreciation for fine food and drink
Heritage Bank BDM in South Yarra, Victoria, Tanya Brimblecombe has six years in the industry and a Bachelor of Business in Marketing up her sleeve.
BDM in the spotlight asks a different BDM the same seven questions – giving you a weekly insight into the lives of some of the top BDM’s in the country.
How often do you see brokers in a week?
I see brokers on a daily basis, normally four quality meetings each day.
What do brokers want most from you?
Brokers want helpful, friendly service and a great deal for their customer above all else. They need someone who will answer the phone promptly and help them to lodge applications, solve tricky scenarios and assist with any file queries.
What is your favourite part of the job?
I love working with brokers to help them secure good outcomes for their customers. Heritage Bank is all about delivering the best value we can for customers, so it’s fantastic to help people achieve their dream of home ownership and save money at the same time. It’s also fantastic to meet new brokers and watch as their business grows.
What distinguishes the best brokers you deal with?
Mutuals like Heritage Bank really do offer great value for customers. I think the best brokers are the ones who will embrace the product offerings from second tier lenders to make sure their client gets the best possible bang for their buck...
Describe your ideal weekend
Sitting on the beach with a drink in hand, eating good food with great company, and just relaxing and enjoying great weather.
What’s the strangest lending scenario you’ve ever encountered?
I’ve come across a number of applicants who have listed quite strange job titles, but there hasn’t really been a scenario that we haven’t been able to work with, one way or another.
How do you like your steak done?
Rare
BDM in the spotlight asks a different BDM the same seven questions – giving you a weekly insight into the lives of some of the top BDM’s in the country.
How often do you see brokers in a week?
I see brokers on a daily basis, normally four quality meetings each day.
What do brokers want most from you?
Brokers want helpful, friendly service and a great deal for their customer above all else. They need someone who will answer the phone promptly and help them to lodge applications, solve tricky scenarios and assist with any file queries.
What is your favourite part of the job?
I love working with brokers to help them secure good outcomes for their customers. Heritage Bank is all about delivering the best value we can for customers, so it’s fantastic to help people achieve their dream of home ownership and save money at the same time. It’s also fantastic to meet new brokers and watch as their business grows.
What distinguishes the best brokers you deal with?
Mutuals like Heritage Bank really do offer great value for customers. I think the best brokers are the ones who will embrace the product offerings from second tier lenders to make sure their client gets the best possible bang for their buck...
Describe your ideal weekend
Sitting on the beach with a drink in hand, eating good food with great company, and just relaxing and enjoying great weather.
What’s the strangest lending scenario you’ve ever encountered?
I’ve come across a number of applicants who have listed quite strange job titles, but there hasn’t really been a scenario that we haven’t been able to work with, one way or another.
How do you like your steak done?
Rare
Every Wednesday we’ll feature a different BDM from across Australia. If you’d like to be included, please email the editor.
Related articles:
BDM in the spotlight: Sornkin Sairlao
BDM in the spotlight: Mary Mase
BDM in the spotlight: Lee Hams
Related articles:
BDM in the spotlight: Sornkin Sairlao
BDM in the spotlight: Mary Mase
BDM in the spotlight: Lee Hams
