New chief executive sees "unlimited potential" for lender
Non-bank lender Bluestone Home Loans has announced the appointment of Mark Jones (pictured above left) as chief executive officer.
Jones, known for his extensive experience in global banks in Asia, the big four, and fintech lending sectors, succeeds outgoing CEO Campbell Smyth, who served in the role for a decade.
Jones previously served as CEO of SocietyOne, where he successfully led a comprehensive transformation of marketing and digital capabilities, resulting in improved customer experience and outcomes. Jones also held a key leadership role in Citibank's mortgages business in Australia.
“My years in financial services have ingrained a deep connection with mortgages, making this opportunity a seamless fit,” Jones said. “Bluestone's commitment to serving the one in 10 non-standard home loan customers resonates strongly with me. I see unlimited potential for Bluestone, and I look forward to collaborating with the team to elevate the lending experience for both customers and broker partners.”
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Joining Jones in the new leadership team is Tony MacRae (pictured above right), who assumes the role of chief sales officer, responsible for leading broker sales and distribution activities. MacRae has more than a decade of experience in the mortgage broker arena, including roles such as acting CEO of RAMS and general manager of third-party distribution within the Westpac Group.
“My passion is for delivering service and leadership above expectations,” MacRae said. “I’ll be working closely with the team to build opportunities for our broker partners and streamlining business interactions.”
“Bluestone is positioned for growth and success in the non-bank sector,” Jones said. “Tony and I remain committed to Bluestone's vision of creating outstanding home loan experiences for our customers and partners, and we look forward to strengthening business capabilities to achieve our goals.”
As Jones and MacRae embark on their new roles, James Angus, chief customer officer, will conclude his tenure at Bluestone at the end of August.
In May, Bluestone announced it would raise broker commissions for more complex loans. The company also refreshed its brand that month.
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