Industry veteran to prioritise broker relationships, technology innovation, and product expansion
Resimac has announced the appointment of Pete Lirantzis (pictured above) as its new chief executive, with his tenure set to begin in the first half of 2025.
Lirantzis, who joined the non-bank lender in early 2024 as chief strategy, product and operating officer, will succeed Susan Hansen, the current interim CEO. He brings extensive leadership experience across the banking, finance, telecommunications, and insurance sectors.
Prior to joining Resimac, he served as CEO of Thorn Group, a commercial and consumer finance firm listed on the ASX, from which Resimac acquired its commercial finance division in mid-2023. His career also includes CEO roles at fintech start-up Splitpay in the UK and Humm Group, as well as non-executive directorships with various start-ups.
Until the CEO transition is complete, Lirantzis will work closely with Hansen, who will remain in her interim role until the Westpac Auto Back Book migration is finalised. Hansen welcomed Lirantzis’s appointment.
“Pete brings a wealth of expertise in technology optimisation and AI implementation, as well as a commitment to developing internal talent,” Hansen said. “His focus on empowering our people will enable us to deliver greater value to brokers and customers alike.”
Wayne Spanner, chair of Resimac, also expressed confidence in Lirantzis’s leadership, highlighting his expertise in growth, innovation, and broker-focused solutions.
“Pete’s strong focus on brokers, commitment to quality customer care, and solution-oriented approach are key attributes that will drive Resimac forward,” Spanner said. “His vision for a more consistent broker and customer experience, combined with his expertise in technology and innovation, make him the ideal leader for this next phase of growth.”
Commenting on his appointment, Lirantzis emphasised his commitment to strengthening Resimac’s relationship with mortgage brokers.
“We recognise the need to enhance the consistency of broker experiences, and this will be a key focus for me,” he said. “Our success is directly tied to the success of brokers, and I’m eager to lead initiatives that deliver reliable and outstanding experiences for brokers and their customers.”
Innovation and technology will play a critical role in Resimac’s plans under Lirantzis’s leadership. He outlined plans to integrate artificial intelligence and improve operational processes to drive efficiencies.
“We will be uplifting our technology to make Resimac more adaptable and responsive to brokers’ needs,” he said. “Continuous improvement and a learning mindset will remain central to our growth and success.”
Lirantzis also stressed the importance of broker feedback in shaping Resimac’s strategy. He noted plans to deepen engagement with brokers through surveys, direct discussions, and partnerships with aggregators.
In addition to operational improvements, Lirantzis is focused on product innovation. The recent expansion into novated leasing and consumer auto finance through the acquisition of Westpac’s Auto Back Book, along with the introduction of SMSF residential property investment loans, are areas where he sees strong potential for broker engagement and growth in 2025.
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