The changes are part of the non-bank’s new strategy
Resimac has reshuffled its senior leadership team as it implemented a new strategy aimed at positioning itself as the non-conforming and asset lender of choice for brokers.
As part of the new strategy, Resimac’s Daniel Carde (pictured above left), Chris Paterson (pictured above right), and Majid Muhammad have been given new responsibilities in a bid to drive greater synergies between key business units.
Carde, who has been with Resimac for more than 17 years, will now take charge of the non-bank’s product and credit teams in his new capacity as general manager of product and credit. This role enables a quicker-time-to-market around product changes and credit policy, which the lender is promoting as a key differentiator moving forward.
In a statement, Resimac said the operational restructure has already initiated several changes that make it simpler and easier for brokers to deal with Resimac. This included cutting the serviceability assessment buffer down to 2% pa, scrapping the unnecessary documentation when submitting a loan, and adding an unlimited cash-out option for prime alt doc loan amounts up to $1.5 million.
Paterson, who joined the organisation pre-merger in 2007, has been tasked to lead the marketing team in his expanded role as general manager of distribution and marketing. For the next 12 months, he said he will be focused on driving new originations through Resimac’s broker and wholesale channels.
“Having our sales and marketing people working closely together enables us to be far more effective in how we engage with our third-party distribution partners,” Paterson said. “This collaboration has already resulted in an uplift of deals we’re getting through the door, and we expect to see this improve further as we utilise data and insights to optimise broker engagement.”
Muhammad, chief information officer, has become the head of operations, in a move that strengthens Resimac’s ability to utilise technology, data and innovation, to streamline operations and deliver a better customer experience.
“The recent launch of our online loan management platform has been a big step towards enabling our customers to self-service, and we’re continuing to build on those capabilities to give them even greater control over their home loan in the future,” Majid said.
Scott McWilliam, CEO of Resimac, said the changes represented a major shift in how the lender would do business moving forward.
“Achieving our strategic priorities in the current environment means being smarter and more targeted and disciplined in our approach,” McWilliam said.
“The senior management changes we’ve made will help drive deeper collaboration between adjacent business units, allowing us to better utilise our assets across people, products, processes, and technology.
“We have a solid foundation for growth, and this recalibration enables us to maximise our market share opportunities in non-conforming loans and asset finance over the next 12 months and beyond.”
Got a new appointment in your own organisation? Share it with us in the comments section below.