ING DIRECT’s broker chief is now heading all distribution, pulling together all the bank’s resources to better support brokers and customers, he tells MPA editor Sam Richardson
Mix of support for brokers and silence following report claiming broker commissions should be cut
Comprehensive credit reporting is not new but has untapped potential to transform the mortgage process for brokers – but only if banks sign up
The human element of the home loan process is not one that roboadvice can easily replace, but it can add another tool to a broker’s armoury
Watch the footage from the MPA Non-Major Banks Roundtable
Ahead of our first-ever live roundtable with the non-major banks next week, take a look back at the issues caught on camera at last year's discussions.
MPA Roundtable: Hear from all the non-major broking heads
How you can protect your value proposition in an online world
Gen-Y brokers are often pinned as the future of the industry, but working with a young team comes with its own set of challenges.