Network: DLC
Location: Newmarket, ON
For the last 10 years, Neighbourhood Dominion Lending Centres (NDLC) has been first or second among DLC brokerages for volume and number of mortgages funded. Of course, success is not measured in volume and profit alone, and NDLC’s 75 agents and brokers remain loyal because of the company’s culture, which is built around continual learning and coming together as a team.
In early March, NDLC’s leadership team began holding biweekly calls with agents, brokers, lenders and industry experts to discuss COVID-19’s potential impact on the housing market and how best to react. It was a natural extension of the company’s dedication to education and exploring all options.
“We always educate our clients and provide them with multiple solutions,” says NDLC owner and broker Bill Nugent. “We also created marketing pieces for our agents to send to their clients to highlight options to help improve cash flow and/or lower debt so they can better manage finances moving forward.”