Regulator announces fresh education mandates

Ontario’s financial services regulator, the Financial Services Regulatory Authority of Ontario (FSRA), has introduced new Continuing Education (CE) requirements for all mortgage agents and brokers. According to FSRA, this initiative “will help raise professionalism in the mortgage brokering sector.”
The new CE requirements consist of two components: Conduct CE and Technical Knowledge/Professional Development, referred to as “Professional CE.” All mortgage agents and brokers must complete the new CE requirements by March 31, 2026, a news release highlighted.
To support the transition, FSRA is hosting informational webinars. A live webinar and interactive Q&A session for principal brokers will be held on Wednesday, April 23, 2025. The session will be facilitated by Steven Tysall, senior manager of licensing compliance, and David Ha, senior manager of regulatory and credentialing oversight.
During the session, FSRA will explain:
- what mortgage agents and brokers need to do now to meet CE requirements
- what qualifies as Professional CE and how to get it
- what happens if mortgage agents and brokers don’t complete these requirements
A second webinar will be held for all agents and brokers on Wednesday, May 7, 2025, from 11:00 am to 11:45 am (America/Toronto time). Mortgage professionals are invited to attend this webinar to learn more about the new CE requirements. All agents and brokers must now complete 10 hours of Technical Knowledge/Professional Development CE (“Professional CE”).
The May 7 session will be led by Nicolle Pace, senior manager of market conduct action team, and Ha. The webinar will include a question-and-answer segment and will be recorded and posted on FSRA’s website.
FSRA affirmed its commitment to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness, and choice for everyone.
More information is available on FSRA’s website, including the new requirements for level 1 agents, level 2 agents, brokers, and principal brokers.
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