AI tool is designed to be an "indispensable" component of the mortgage professional's workflow, Lendesk says
Lendesk Technologies has announced the launch of its artificial intelligence-powered assistant tool for mortgage brokers.
The platform will allow brokers to utilize a comprehensive database featuring thousands of policies from mortgage lenders across the country, the company said.
“Lender Spotlight AI Assistant simplifies the complex world of mortgage policies by providing quick and accurate solutions to brokers’ most challenging questions, showcasing mortgage options from various lenders that fit a client’s specific need,” the firm said.
Lendesk president Carter Zimmerman said that the tool is designed to be an “indispensable” component of the mortgage professional’s workflow.
“Lender Spotlight AI Assistant is set to propel the mortgage industry into the age of artificial intelligence, with an initial focus on simplifying the complexities of mortgage policies,” Zimmerman said.
“Technology is very fluid. It’s also got to be accessible and usable. Coming out with this great new technology solution that nobody wants to use is kind of pointless.”https://t.co/CCKHB1Jd1K#mortgagenews #specializedlending #mortgagetechnology
— Canadian Mortgage Professional Magazine (@CMPmagazine) July 10, 2023
The AI tool essentially removes the tedious process of policy search from the equation, Lendesk said.
“Instead of spending hours sifting through thousands of options or contacting lenders for information, brokers can receive immediate, accurate responses within seconds,” Zimmerman added.
“Uncovering specific policies from lenders happens almost instantly with Lender Spotlight AI Assistant, enabling brokers to focus on the most important part of their job – building relationships and giving expert guidance to their clients.”
Rocket Mortgage Canada president Hash Aboulhosn said that the tool represents the best of what the network can offer.
“As one of the first companies to test this transformative technology, we have been extremely pleased with the results,” Aboulhosn said.
“Our top priority is providing excellent client service – this tool helps lessen time spent searching through lender products, empowering our agents to streamline their workflow and assist clients more knowledgably and quickly.”
Lendesk said that its Lender Spotlight AI Assistant is now available for a rate of $29/month.
