Lendesk looks back at the essential platform’s major enhancements
This article was provided by Lendesk.
As 2024 comes to a close, Lendesk, the company behind the powerful Lender Spotlight platform, is proud to celebrate a year of game-changing feature enhancements. With innovations that help mortgage professionals work smarter and deliver more value, Lender Spotlight remains the essential platform for brokers across Canada.
1. Alternative Lending: Adding commercial lenders to meet broker demand
In 2024, Lender Spotlight expanded its Alternative Lending feature by introducing access to commercial lenders, a highly requested addition from brokers.
Initially focused on residential and construction loans, this expansion now empowers brokers to confidently support business clients seeking tailored financing solutions. By bridging gaps in an underserved market, brokers can deliver more opportunities and options to their clients.
“Commercial lending is a natural evolution of our Alternative Lending feature,” said Christina Rea, VP Marketing, Lendesk. “When we launched, we saw the largest traffic month on alternative lending to date, highlighting the demand for solutions like this. Hundreds of brokers have already used this space to better service their clients, and we’re thrilled to provide them with additional tools to support their success.”
2. AI Assistant: Revolutionizing mortgage policy analysis
Lender Spotlight’s AI Assistant continues to transform how brokers approach complex mortgage queries.
By analyzing over 7,000 mortgage policies, the AI Assistant delivers instant, accurate answers to even the most intricate questions. Brokers no longer need to sift through lengthy manuals, saving time and providing faster, more confident advice to their clients.
This powerful tool underscores Lendesk’s commitment to empowering mortgage professionals with advanced, intelligent technology.
3. Scenarios: Custom comparisons that build trust
The Scenarios feature — introduced earlier this year — has quickly become a favourite tool for brokers looking to engage clients with tailored mortgage solutions.
With Scenarios, brokers can:
- Provide real-time affordability insights using the mortgage affordability calculator;
- Compare products side-by-side with the custom product builder;
- Show clients their financial futures with current vs. proposed mortgage comparisons;
- Generate clear, polished reports that build trust and simplify decision-making.
By equipping brokers with tools that deliver clarity and confidence, Scenarios enhances client engagement at every stage.
4. Innovation for all: Explore Platinum features free for 30 Days
To celebrate this incredible year of innovation, Lendesk is giving mortgage professionals free access to Lender Spotlight Platinum for 30 days.
Platinum unlocks premium tools that simplify workflows and elevate client service, including:
- Access to 4x more lenders compared to Basic.;
- Full lender guidelines with unrestricted views;
- Compare & share: Generate polished, side-by-side rate comparisons for clients;
- Complimentary access to both the AI Assistant and Scenarios tools
By including powerful tools like AI Assistant and Scenarios in the free trial, Lendesk ensures brokers can experience the full value of the platform with no barriers.
Looking ahead
“2024 has been a defining year for Lendesk and Lender Spotlight,” said Rea. “On Lender Spotlight, we delivered innovations like commercial lenders, AI Assistant, and Scenarios to help brokers thrive — and now we’re letting them explore it all for free. It’s never been easier to elevate client service and simplify workflows.”
Mortgage professionals can explore Lender Spotlight Platinum’s full capabilities, including the free 30-day trial, by visiting lenderspotlight.ca.
