Float Mortgages

Office address: Level 1, 359 Onehunga Mall, Onehunga, Auckland 1061 
Website: www.floatmortgages.co.nz  
Year established: 2017 
Company type: financial services 
Employees: 10+ 
Expertise: residential mortgages, commercial mortgages, risk insurance, KiwiSaver, expert advice, second tier and non-prime lending first home buyer, new build, refinancing, refixing, second home buyer, property investors, second tier and non-prime lending 
Parent company: N/A 
Key people: Naylon Cassidy (founder and financial adviser), Tina Tsui (financial adviser), Matt Pepper (financial adviser), Geoff Christopher (financial adviser), Mattieu Olo-Whaanga (financial adviser), Jazmin Burkinshaw (client experience manager), Jacob Munoz (client experience co-ordinator) 
Financing status: N/A 

Float Mortgages is an Auckland-based mortgage and insurance brokerage, specialising in sourcing loans and insurance policies from over 25 lenders. The company has more than 10 employees and is headquartered in Auckland. The firm offers independent advice, ensuring unbiased recommendations tailored to clients' needs. 

History of Float Mortgages 

Float Mortgages was founded by Naylon Cassidy in 2017 with the aim of prioritising relationship-building and genuinely caring for his clients. The company made their first deal in its first year of establishment then sponsored a Harbor Sport’s local golf competition. The firm moved to a new office in Onehunga in 2018, displaying early signs of significant growth. 

By 2019, the firm enhanced its services and technological capabilities by developing and adding new calculators to their platform to assist clients. Cassidy was recognised in NZA’s Top Adviser Awards in 2022 which improved the company’s standing within the industry. In 2023, Float Mortgages launched a podcast discussing the financial services industry, headed by two key staff. 

Products and Services of Float Mortgages 

Float Mortgages provides expert advice on several mortgage-related services to clients. Key offerings include: 

  • first home buyer: specialised advice for first-time home buyers navigating the mortgage process 

  • new build: financing solutions tailored for new construction projects 

  • top up: assistance with increasing existing loan amounts for various purposes 

  • refinancing: services to help clients switch to better mortgage rates or terms 

  • re-fixing: guidance on securing new fixed-rate terms for existing mortgages 

  • second home buyer: support for purchasing additional properties 

  • business owners: financial products designed for business-related property acquisitions 

  • property investors: mortgage solutions for investment properties 

  • second tier and non-prime lending: options for clients with unique or challenging financial situations 

Culture at Float Mortgages 

Float Mortgages emphasises the importance of their team, prioritising employee wellbeing and fostering a supportive work environment. Unlike larger banks, their smaller size allows staff to engage in various roles, leading to increased job satisfaction and learning opportunities. The company is committed to revolutionising financial advice for Kiwis and invests heavily in client experience, providing their employees with: 

  • competitive salary and remuneration packages 

  • comprehensive perks and benefits 

  • fun and dynamic workplace 

  • staff wellbeing initiatives 

  • more autonomy 

  • access to extensive resources and tools 

  • learning opportunities 

  • charitable activities 

Float Mortgages believes in giving back to the community as part of their beliefs. Their commitment to social responsibility is reflected in their involvement in various charitable and community activities. They support local events and organisations, with initiatives such as: 

  • celebrating Chinese and Korean New Year with the Northcote community 

  • sponsoring North Harbour sports community development 

  • partnering with The Starship Foundation 

  • collaborating with local schools on the Whale Tales 2022 fundraising campaign for environmental awareness 

  • supporting Variety's Bikes for Kids program 

  • sponsoring Bridge Park Bowling Club 

Float Mortgages works solely for their clients, ensuring unbiased advice by paying their team salaries instead of commissions. They tailor loan solutions to individual needs, whether fixed or floating, long-term or short-term, ensuring the best fit for each client. Float provides comprehensive support, from navigating the property market to securing loan approvals, offering consistent, personalised service throughout the process. 

About Float Mortgages Founder Naylon Cassidy and Key People 

Naylon Cassidy serves as the founder and financial adviser for Float Mortgages. His professional experience includes roles as a global relationship manager at HSBC, a commercial partner and part-time teller at BNZ, and a former competitive swimmer. Cassidy leads the company with extensive skills and insights in the financial and banking sector. 

Key people assisting Cassidy in operating the company include: 

  • Tina Tsui, a financial adviser, brings detailed mortgage advice to clients 

  • Matt Pepper, serving as a financial adviser, helps clients with tailored loan solutions 

  • Geoff Christopher, as a financial adviser, focuses on personalised financial strategies 

  • Mattieu Olo-Whaanga, a financial adviser, specialises in complex financial needs 

  • Jazmin Burkinshaw, serving as a client experience manager, ensures excellent customer service 

  • Jacob Munoz, as a client experience coordinator, supports client interactions and satisfaction 

The Future at Float Mortgages 

Float Mortgages continues to expand its influence and support for clients, aiming for growth and excellence. Olo-Whaanga, a key person from the company, was announced as an excellence awardee in the New Zealand Mortgage Awards 2024, highlighting the firm's industry recognition and credibility. 

Their partnership with The Starship Foundation underscores their commitment to social responsibility, donating a percentage of revenue to support Kiwi children's health and wellbeing. This partnership will help the company’s relationship with residents of Auckland while also improving their trustworthiness. With these initiatives and industry acknowledgements, the firm will likely keep growing at a sustainable pace. 

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