Mortgages Online

Office address: 11 Brays Rise, Onehunga, Auckland 1061 
Website: www.mortgagesonline.co.nz 
Year established: 2005 
Company type: financial services 
Employees:
Expertise: mortgage advice, home loans, interest rates information, homebuying, property investment, mortgage calculator, financial advice, insurance 
Parent company: N/A 
Key people: Hamish Patel (owner and mortgage adviser), Sandy Ng (insurance adviser), Kaiming He (lending support), Kirit Patel (senior lending crew), Miilee Rana (refix support), Dev Sandhu (mortgage adviser), Gail Chomchoei (lending crew) 
Financing status: N/A 

Mortgages Online is a family-run mortgage brokerage based in Onehunga, Auckland. Dedicated to simplifying the home loan process, the company aims to provide clear options and handle the clients’ details. With a team of seven staff members, the firm partners with over 16 mortgage and insurance lenders, helping over 1,000 homebuyers. 

History of Mortgages Online 

Mortgages Online was founded by Hamish Patel, who transitioned from banking to establish his own company. Patel aimed to assist clients in finding and securing the best home loans tailored to their needs, whether they are first-time buyers, investors, or those refinancing. His vision was to offer a more personalised service, leveraging strong relationships with major banks.  

The company's evolution reflects Patel's commitment to making the home buying process simple and stress-free. Over the years, their focus on client clarity and ease of process sets them apart in the mortgage brokerage industry. 

Products and Services of Mortgages Online 

Mortgages Online offers a range of products and services tailored to meet diverse client needs. Key offerings include: 

  • buying a home: guiding clients through the home buying process, from loan application to settlement 

  • property investment: providing expert advice and strategies for property investors to maximise their returns 

  • mortgage calculators: offering tools to calculate potential mortgage repayments and affordability 

  • interest rate information: keeping clients informed about the latest interest rate trends and forecasts 

  • insurance services: advising on and arranging insurance products to protect clients' investments 

Culture at Mortgages Online 

Mortgages Online prides itself on a culture of professionalism, reliability, and client-focused service. They promise clients a seamless and stress-free mortgage application process, supported by strong relationships with major banks. The work environment fosters a supportive and approachable atmosphere, with a dedicated team committed to delivering high standards of service. 

  • locally owned: family business known for friendliness, honesty, and approachability 

  • expert professionals: experienced team managing complexities so clients can relax 

  • responsive answers: providing prompt and detailed information 

  • high service standards: ensuring a smooth and efficient client experience 

The company strives to make the home loan process easy with a friendly, approachable team. They ensure clients understand loan products and structure them smartly. Committed to supporting clients throughout their journey, they offer application preparation, loan structuring, and ongoing advice. 

About Mortgages Online Owner Hamish Patel and Key People 

Hamish Patel serves as the mortgage adviser and owner of Mortgages Online. He also served as a consultant for Westpac, specialising in banking. Patel holds a bachelor of business in information technology from Auckland University of Technology. 

Key people helping Patel operate the company include: 

  • Sandy Ng, serving as an insurance adviser, helps clients secure suitable insurance products 

  • Kaiming He, as lending support, assists with loan processing and client enquiries 

  • Kirit Patel, a senior lending crew member, guides clients through complex lending scenarios 

  • Miilee Rana, responsible for refixing support, helps clients manage and renew their mortgage terms 

  • Dev Sandhu, serving as a mortgage adviser, provides expert advice on loan options 

  • Gail Chomchoei, as part of the lending crew, supports clients in the loan application process 

The Future at Mortgages Online 

Mortgages Online is focused on enhancing their services to meet future market demands. They aim to educate and inform brokers and clients about the latest developments in the mortgage industry, publishing videos and blogs on various topics.  

Patel’s involvement in industry webinars, such as "Helping Your Clients Stay Ahead of the Curve Amidst DTI Ratio and CCCFA Changes," provides valuable insights. These webinars address the impacts of regulatory changes on interest rates, bank lending appetites, and client demand. This proactive approach helps financial advisers and clients navigate the evolving market landscape effectively. 

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