The Mortgage Lab

Office address: Level 2, 14 Jervois Road, Ponsonby, Auckland 1011
Website: www.mortgagelab.co.nz
Year established: 2017
Company type: financial services
Employees: 28+
Expertise: mortgage brokering, mortgage advice, residential home lending, KiwiSaver, first home buyer, refinancing, investment properties, construction finance, refix, car loans
Parent company: Maurice Trapp Group
Key people: Jarrod Kirkland (GM), Erin Munro (content manager), Amy Callon (brand manager), Peach Gerida (admin), Josie Coronado (financial adviser), Roy Pearson (financial adviser), Susan Wu (financial adviser)
Financing status: N/A

The Mortgage Lab is a mortgage advisory firm headquartered in Auckland that offers homebuying, investment, and insurance solutions. They operate over nine locations nationwide with a team of more than 28 staff members. The company secures the best mortgage rates, satisfies bank conditions, and offers free services to ensure a seamless, hassle-free house purchase.

History of The Mortgage Lab

The Mortgage Lab, founded in early 2017 by Rupert Gough, was inspired by the need for a tech-savvy mortgage advisory group. This idea emerged during the founder’s honeymoon off the coast of Cuba, recognising the industry's struggle with fluctuating bank policies. On 1st March 2017, the first office was opened in Takapuna, Auckland.

By 2022, the company had grown significantly and was acquired by the Maurice Trapp Group to support its expansion. This acquisition provided the necessary corporate structure, allowing The Mortgage Lab to thrive and extend its reach. Today, the company is a recognised medium-sized mortgage advisory firm operating in multiple locations across the country.

Products and Services of The Mortgage Lab

The Mortgage Lab offers a range of services tailored to different client needs, including:

  • buy your first home: expert advice for first-time homebuyers navigating the mortgage process
  • perfect your mortgage: tailoring and optimising existing mortgage arrangements for better terms
  • buy investment properties: guidance on securing mortgages for investment properties
  • build your home: specialised advice for clients looking to finance the construction of new homes
  • refix your mortgage: assistance with refinancing existing mortgages for better rates
  • KiwiSaver: support in leveraging KiwiSaver funds for home purchases
  • car loans: financing options for purchasing vehicles

Culture at The Mortgage Lab

The company fosters a culture of adviser cooperation, where advisers support each other with challenging deals and share their collective knowledge. This collaborative environment ensures advisers always have someone to consult, regardless of the complexity of the finance deal. The company’s advisers are driven, optimistic, and maintain high integrity, making clients feel at ease from the outset and are provided with benefits like:

  • weekly mentoring meetings
  • messaging forum for adviser challenges
  • learning and development manager
  • comprehensive online knowledge base
  • regular business mentor meetings
  • 24-part sales course
  • licensing, FSP, and compliance fees
  • Professional Indemnity Cover

The Mortgage Lab is dedicated to philanthropy, committing all advertising revenue from its YouTube channel to New Zealand charities. Viewers are encouraged to subscribe and share videos, aiding in fundraising efforts for various NZ-based organisations. The company demonstrates its passion for making a positive community impact through supporting initiatives like:

  • I Have a Dream Charitable Trust NZ
  • New Zealand Blood Service
  • local sports team sponsorships
  • pro bono and skills-based volunteering
  • strategic relationships with non-profits and charitable giving

About The Mortgage Lab General Manager Jarrod Kirkland and Key People

Jarrod Kirkland has been the general manager at The Mortgage Lab since 2022. His previous roles include director at MTG Mortgages, mortgage adviser at Apex Advice Group, and credit analyst at Business Lending Group. Kirkland graduated from Massey University and Liston College.

Supporting the GM, key people at the company include dedicated professionals, such as:

  • Erin Munro, serving as content manager, focuses on creating and managing digital content
  • Amy Callon, as brand manager, ensures brand consistency and market presence
  • Peach Gerida, acting as an admin, handles administrative tasks and office management
  • Josie Coronado, as a financial adviser for mortgages, provides mortgage advice to clients
  • Roy Pearson, as financial adviser for mortgages, specialises in mortgage consulting
  • Susan Wu, a financial adviser, focuses on KiwiSaver and mortgage advice

The Future at The Mortgage Lab

In 2024, The Mortgage Lab expanded its portfolio by acquiring the Mortgage People trail book. This acquisition, including four advisers, enhances their capability to focus on home loans, reflecting a strategic growth move. This integration strengthens their market position and service delivery.

Recent news includes Josie Coronado representing the company at the Philippine Independence Day celebrations, highlighting the company's community involvement. Such events enhance brand recognition and demonstrate their commitment to diverse communities. The firm aims to continue its growth trajectory, leveraging strategic acquisitions and community engagement to solidify its presence in the industry.

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