Heartland Bank navigates challenges, focuses growth

Heartland Group has disclosed its financial results for the first half of the fiscal year ending Dec. 31.
The dual-listed group reported a net profit after tax (NPAT) of $3.6 million, a figure that stands in contrast to an underlying NPAT of $10.7m after adjusting for certain one-time costs and gains.
This period’s results were particularly influenced by a robust $12m increase in net operating income, reaching $155.1m.
However, this was offset by significant increases in operating expenses and impairment costs associated with strategic realignments within its New Zealand and Australian operations.
Operational highlights and strategic adjustments
Heartland’s Australian entity, Heartland Bank Australia, showed a strong performance, contributing positively to the group’s income.
Conversely, Heartland Bank in New Zealand, which acquired Challenger Bank in mid-2024, faced challenges, notably with non-performing loans that necessitated a higher impairment expense.
This period also saw substantial growth in the reverse mortgage sectors in both New Zealand and Australia, with a notable increase in receivables, signifying deep market penetration and acceptance of this product.
Heartland Bank’s commitment to refining its strategy led to increased expenses, primarily due to regulatory requirements and upgrades to its core banking system. These investments are seen as essential to maintaining competitiveness and compliance as the bank evolves into a more robust financial entity.
Challenges and market conditions
The reported period was not without its challenges. Increased operating costs, which surged by 47.5% to $31.6m, included significant outlays related to the bank’s transition to an authorised deposit-taking institution in Australia and costs related to system enhancements and one-off expenditures.
Despite these challenges, the bank’s strategic focus remains on streamlining operations and enhancing asset quality, particularly through the management of non-performing loans.
Strategic focus and dividend declaration
As Heartland continues to navigate a complex financial landscape, the focus for the latter half of FY2025 will be on consolidating gains from strategic initiatives like digital transformations and market expansions.
This includes a continued push towards a funding model predominantly sustained by customer deposits, particularly in Australia, which is expected to improve net interest margins significantly.
Despite the operational and economic challenges, Heartland Group, which recently welcomed a new CEO, Andrew Dixson (pictured), has declared an interim dividend of 2 cents per share, underlining its commitment to delivering shareholder value.
This decision reflects the board’s confidence in the strategic direction and the financial stability of the group.
Download the Heartland announcement here. To compare with FY2024 profit, click here.