Sandeep Khanna Mortgages director remarks on the qualities of an award-winning adviser
The mortgage process requires complex financial transactions, which can be stressful and costly, so clients often seek an adviser who can provide expertise at reasonable rates. Sandeep Khanna is known in the Christchurch mortgage space as a dedicated adviser who takes the strain out of this process and helps homebuyers save time and money.
The director at Sandeep Khanna Mortgages primarily assists those who are buying their first homes or investment properties, and also offers refinancing and asset financing services.
Khanna told NZ Adviser that his background in banking and other industries had given him extensive knowledge of “financial systems, customer relations, and the intricate workings of the lending landscape”.
A top adviser’s well-deserved reward
Focused on helping clients make their “most significant financial decision,” Khanna provides free financial checks and formulates a smart investment strategy with them.
Satisfaction in his work comes from seeing families acquire homes and become economically secure. This purpose led him to be recognised among New Zealand’s Top Advisers in 2023.
“It’s like the universe giving me a high five for all the hard work I have done over these three years,” he said in this interview. “[In] terms of the impact it will have on my brokerage business, I’ll say this award is a powerful endorsement of my professionalism and competence.”
Advice to fellow mortgage professionals
Khanna believes “a combination of adaptability, expertise and a client-centric approach” can help advisers thrive in a challenging market. Other important attributes are continuous learning and emotional intelligence – the latter being crucial because deciding to purchase a house involves human emotions.
He said that early-career mortgage advisers would benefit from cultivating relationships, which could unlock possibilities to fulfil people’s dreams.
To successfully navigate the mortgage process, which is similar to a maze, advisers should “think of [themselves] as a financial GPS [who guides homebuyers] through twists and turns and a new route”.
