Simplifying home buying
Simon O’Neill, an adviser at Velocity Financial, has leveraged his extensive experience in the banking industry to become a trusted mortgage adviser.
His dedication to helping clients and navigating the complexities of the broking industry has made him a valuable asset to his clients and team.
From Kiwibank to Velocity Financial
O’Neill transitioned into mortgage advising seven years ago after working in various roles at Kiwibank, including mortgage lending.
“There has always been a spark there to help people,” he says.
An introduction during a third-party training session led him to his current role at Velocity Financial, where he initially focused on mortgages but has since expanded his responsibilities.
Digital platforms enhance broking efficiency
O’Neill highlights the integration of digital platforms as a significant positive development in broking.
“These platforms streamline processes, enhance efficiency, and provide transparency for clients,” he says.
While he sees potential in AI, he remains cautiously optimistic about its impact.
Navigating regulations and interest rates
Navigating regulations and rates regulatory requirements are a major challenge for advisers, consuming time and resources. Continuous professional development is crucial to staying informed, he says.
“Fluctuating interest rates also create uncertainty for clients,” O'Neill says. “Our role is to offer clear, honest guidance.”
He advocates for a holistic market view to find optimal mortgage solutions for clients.
Rewarding experiences with first-home buyers
Helping first-home buyers is particularly rewarding for O’Neill.
“Breaking down jargon and explaining concepts like lending structuring, OCR, DTI, and LVR is essential,” he says.
Patience, persistence, and creative problem-solving are key in handling complex financial situations and tricky scenarios, he says.
Prepare and balance for success
O’Neill advises newcomers to understand the regulatory landscape and deliver consistent, robust service.
“Line your ducks up with what you need to have in place,” he says, including qualifications and necessary registrations.
Building a support network and having a business plan are also crucial.
“This role can be all-consuming, and it’s important to find a good balance between work and personal life,” O’Neill says.
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