Office address: Flagship House, Reading Road North, Fleet, Hampshire GU51 4WP
Website: www.fleetmortgages.co.uk
Year established: 2014
Company type: financial services
Employees: 170+
Expertise: mortgage lending, mortgage servicing, buy-to-let lending, risk management, HMO mortgages, limited company mortgages
Parent company: Starling Bank
CEO and key people: Damian Thompson (CEO), Jannie Vermeulen (CRO), Philip Tebbatt (chief legal & compliance officer), Erhan Temurkan (technology & security director), Nicola Richardson (COO), Steve Cox (CCO), Diane Mitchell (credit director)
Financing status: formerly VC-backed
Fleet Mortgages is a Hampshire-based mortgage services company, focusing on selling to intermediaries and authorised brokers. The company has over 170 employees and primarily offers buy-to-let lending solutions, having 14 different options on its platform. In 2021 It had earned over £1.75 billion in mortgages under management and a total origination volume exceeding £2.3 billion.
Fleet Mortgages was established in 2014 and headquarters in Fleet, Hampshire, entering the market with a focus on buy-to-let mortgage solutions. The company distinguished itself through financial products tailored for landlords.
Fleet Mortgages was acquired by Starling Bank in 2021, a strategic move that enhanced Fleet's funding capabilities and market reach. This acquisition has allowed Fleet to further solidify its position in the market, continuing its operations with the existing respected management team while leveraging Starling's resources.
Fleet Mortgages provides several lending options that are designed to meet the needs of its target customers. Key offerings include:
buy-to-let mortgages: tailored solutions for landlords, supporting both small and large portfolios.
limited company mortgages: specialised mortgage options for company structures, accommodating complex ownership scenarios.
HMO mortgages: designed for houses in multiple occupation, these products cater to the specific needs of HMO landlords
Fleet Mortgages prides itself on cultivating an inclusive, open, and collaborative work culture, acknowledging that the centre of its business is the staff. The company prioritises the well-being and development of its employees through implementing comprehensive policies. These policies ensure that the staff are not only compensated fairly but are also supported through benefits, including:
Fleet Mortgages is committed to gender balance and diversity within its workforce, aligning with its pledge to the Women in Finance Charter. The company prioritises gender diversity by setting internal targets, holding senior leaders accountable, and promoting inclusive policies. Specific initiatives the company has undertaken to support its DEI approach include:
senior accountability: one senior executive is responsible for overseeing gender diversity and inclusion
internal targets: defined targets for female representation within senior management, with progress reported annually
linked remuneration: senior executive pay is connected to achieving gender diversity targets
family-friendly policies: ongoing enhancement of policies to support work-life balance
succession planning: focus on developing a pipeline of female leaders through robust mentoring
professional development: continuous investment in training programs aimed at leadership development
Damian Thompson has been serving as the CEO of Fleet Mortgages since 2023. Before, Thompson was also chief asset management officer at Starling Bank, head of UK FI origination and solutions at NatWest Markets, and more. He attended the University of Leeds.
Supporting Thomspon in leading the company is a team of professionals. These include:
Jannie Vermeulen, as chief risk officer, manages risk across the company's lending portfolio
Philip Tebbatt, serving as chief legal & compliance officer, oversees legal compliance and regulatory affairs
Erhan Temurkan, technology & security director, ensures technological advancements and security across operations
Nicola Richardson, as COO, directs operational strategies to enhance service delivery
Steve Cox, chief commercial officer, drives commercial strategy and business growth
Diane Mitchell, a credit director, handles credit strategy and risk management within the company
Fleet Mortgages is enhancing its market stance with new, economically efficient mortgage products and price adjustments to suit diverse customer needs. Recent launches include zero fee five-year fixed-rate mortgages and significant rate reductions across standard and company-specific products. The company is also committed to sustainability with its Green Tracker products, appealing to environmentally conscious consumers and aligning with regulatory trends.
Operational improvements such as faster document assessments and valuations aim to boost customer satisfaction and retention. These initiatives position Fleet Mortgages for growth by enhancing product flexibility, operational efficiency, and a commitment to sustainability.
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