Office address: Gaudet Luce Golf Club, Middle Lane, Hadzor, Droitwich, Worcestershire WR9 7JR
Website: www.whiteoakmortgages.co.uk
Year established: 2017
Company type: financial services
Employees: 3
Expertise: mortgage advice, protection advice, home insurance advice, remortgage advice, credit reporting recommendation and solicitor referrals
Parent company: N/A
Key people: Jo Mezzone Cert CII(MP) (owner and director), Steve Mezzone CeMAP (owner and director), Luke Mezzone CeMAP (mortgage and protection specialist)
Financing status: N/A
Whiteoak Mortgages is a family-owned mortgage advisory firm based in Droitwich. With a team of three employees, they offer access to over 90 lenders and more than 12,000 mortgage products. Known for their personalised service, the company provides tailored mortgage, remortgage, and protection advice with free initial consultations.
Whiteoak Mortgages, named after Jo Mezzone’s father’s family name, was founded in 2017. The firm was featured in a local newspaper article in 2020 for its resiliency in providing services to clients despite the pandemic. They continued providing mortgage and protection solutions to clients through phone and video meetings.
As the business grew, the company moved to a new office in Gaudet Luce Golf & Leisure in Droitwich in 2021. Whiteoak Mortgages has received many accolades and recognition since its establishment, highlighting its notable position in the mortgage industry.
Whiteoak Mortgages offers a comprehensive range of mortgage-related products and services to meet diverse client needs:
mortgage application: assisting clients in understanding and completing the mortgage application process efficiently
mortgage finder: a tool to help clients identify the best mortgage deals based on their unique circumstances
Home Buying App: a mobile application designed to streamline the home buying process, offering convenience and real-time updates for clients
re-application: offering support and strategies for clients facing challenges or setbacks during the mortgage process
mortgage calculators: providing online tools for clients to calculate potential mortgage costs, repayments, and affordability
remortgaging: assisting clients in remortgaging their existing properties for better rates, releasing equity, or consolidating debts
protection insurance: offering various protection insurance products, including life, critical illness, and income protection, to safeguard clients' financial well-being
Whiteoak Mortgages is committed to helping the local community and supports various charities through different efforts. They invite clients to choose a charity for a donation with every completed mortgage, helping local causes and building a strong sense of community. In their Local Community Support scheme for 2023, they gave support to four main charities:
Grace Kelly Childhood Cancer Trust
St. Richard's Hospice
Worcestershire Animal Rescue Shelter
Worcester Food Bank
Whiteoak Mortgages also demonstrates other social engagements outside of their 2023 local community support scheme. The company has built a robust following in their social media accounts through these initiatives. These include:
establishing the Whiteoak Mortgage Fantasy League with a £50 Amazon voucher reward
sponsoring Worcester City Under 11's football club
celebrating Anti-Bullying Week
helping Midlands Air Ambulance Charity
partaking in men’s health by supporting Movember Foundation
Jo Mezzone Cert CII(MP) and Steve Mezzone CeMAP serve as Whiteoak Mortgages owners and directors. Steve Mezzone led CMS Kidderminster as its retail business director for nearly 30 years before founding Whiteoak. Throughout his professional career in finance, he has gained extensive skills in business strategy, product development, and customer satisfaction, among others.
Jo Mezzone, prior to Whiteoak, was a mortgage adviser for MAB (Gloucester) and Nicol & Co Estate Agents. She was also a PA for JCM Admin Services and a sales executive for Swinton Insurance. Her career has earned her skills in insurance, customer service, underwriting, residential mortgages, and much more.
Serving as mortgage and protection specialist is Luke Mezzone CeMAP, the key person who supports the operation and growth of the company. Before joining Whiteoak, he was a joint managing director for CMS Kidderminster, after serving as a retail sales director. He graduated from the University of Worcester with a BA (Hons) in business management.
Whiteoak Mortgages is continuing to expand its services and improve client satisfaction, introducing its free mortgage monitoring service in February 2024. This includes monthly checks comparing current mortgages against thousands of deals, monthly home valuation reports, and peace of mind at zero cost. This initiative is expected to bolster client trust and loyalty, enhancing the firm's reputation.
Additionally, Jo Mezzone was recognised in Mortgage Introducer’s Elite Women of 2023 as one of the 55 standout female figures in the mortgage industry. This award underscores their dedication to industry leadership and professional growth. Moving forward, Whiteoak Mortgages is poised to build on these successes, continually strengthening its connections with customers.
Mortgage Introducer celebrates the 55 female trailblazers who have soared to new heights in the mortgage industry over the past year
