Toni Smith

I fear unexpected consequences of EU vote

First Complete network is also experiencing levels of unprecedented growth in mortgage and protection, significantly exceeding 2015 levels.

Brokers v lender technology

It is unlikely that any technology will ever completely take away the need for human interaction

Picking up the ever rising costs

The recommendations will require yet more systems and other changes, with costs potentially running into millions of pounds

Is your network in it for the long term?

A key driver of any network’s longevity is its ability to transact business in a compliant and customer centric way, as well as its ability to trade profitably

Outlook for 2015

The first few months of 2015 is bound to be dominated by talk and speculation about the general election

The remortgage challenge

For brokers, if they see a client coming to the end of their term and there is a better rate available then it is within the Treating Customers Fairly guidelines that they remortgage them onto the lower rate

The Movers , The Growth and the Best Strategic Deal of 2013

Forget brand names, I want a gender strategy

Drab July for mortgage market

A month of musical chairs and Manchester Expo