Your guide to Landbay for intermediaries

Explore how Landbay supports intermediaries in the UK with tailored buy-to-let solutions, advanced tools, and dedicated broker support to grow your business

Your guide to Landbay for intermediaries

Despite affordability issues and skyrocketing property prices in the United Kingdom, the need for mortgage brokers is greater than ever. Many people are looking into this profession—whether as a full-time job or a part-time opportunity. 

If you're thinking about becoming a mortgage broker, it's important to build strong relationships with trusted mortgage lenders. Partnering with reliable ones like Landbay can boost your career. One big advantage of these lenders is that they often provide exclusive platforms just for mortgage brokers. This makes it easier to access their tools and resources. 

Eager to know more about this mortgage provider? 

In this article, Mortgage Introducer will shed light on Landbay for intermediaries. We will help you decide if it is a good mortgage provider to partner with by highlighting the mortgage tools that they offer. We will also go over their mortgage offerings as well as their eligibility criteria. Want to learn about their application process? Keep reading for more. 

Getting to know Landbay for intermediaries 

Landbay Partners Limited or simply “Landbay” started out as an online peer-to-peer lending platform in 2014. They function as a social lender where investors can put their money in the UK’s Buy to Let mortgage market. 

Now, they operate as a financial technology company with a registered office in Buckingham Palace Road, London. They are also registered with the Financial Conduct Authority (FCA) as a mortgage lending platform. Landbay focuses on helping institutions to fund home loans in a ‘Mortgage-as-a-Service’ construct. 

Landbay has welcomed 2025 by introducing limited edition products with reduced rates. These are designed to support their broker network and its landlord-clients.  

Award-winning lender 

Despite not being a banking giant nor a large building society, Landbay is a trusted mortgage provider especially for Buy to Let property loans. According to their website, they have already helped more than 2,000 landlords. 

Landbay also has multiple awards under its belt. For instance, this lender was listed as one of Europe's fastest growing companies in 2021, according to the Financial Times’ FT1000 annual report. They were placed in the 11th spot.  

While Landbay doesn’t have centuries of experience, you can rely on Landbay’s services. Newcomers and seasoned mortgage brokers, along with other top mortgage intermediaries in the UK, can partner with Landbay and use their tools as leverage.  

Landbay for intermediaries’ eligibility criteria 

Landbay for intermediaries offers Buy to Let mortgages for different types of clients. Here are their requirements for all applicants: 

  • at least 21 years old 
  • not over 95 years old (if at least one director is under 85 years old at end of the mortgage term) 
  • credit footprint which is traceable in the UK credit footprint 
  • no adverse credit history 
  • earning at least £25,000 

All income must be submitted with evidence. For landlords with more than 24 months’ experience, there is no minimum income requirement. 

Accepted borrowers 

Landbay for intermediaries will only lend to borrowers with properties that will be used for renting purposes. They will not accept advances for properties used for residential purposes. This includes advances from the owners themselves or their relatives. 

Here is a list of eligible borrowers: 

  • individuals 
  • first time landlords 
  • Limited Liability Partnerships (LLPs) 
  • limited companies (e.g., Special Purpose Vehicles and Trading) 

Landbay for intermediaries’ property criteria 

Landbay will accept mortgage applications for standard properties and Houses of Multiple Occupancy (HMO). Your clients can also apply for a mortgage for Multi-Unit Freehold Blocks (MUFB) as well as properties adjacent or above commercial premises. 

Important: For home loan applications for properties adjacent or above commercial premises, the maximum loan-to-value ratio is 75%. 

Landbay for intermediaries also requires that use of such commercial premises need to be in line with the local market. Plus, they should not affect the property’s security or long-term rental opportunities. 

The accepted property types should also comply with a set of requirements. They must be: 

  • suitable for letting at completion 
  • in an area with strong rental demand, as determined by Landbay’s surveyor partners 
  • located in England and Wales (except for holiday lets, Airbnb lets, consumer Buy to Let properties, shared ownerships, Help to Buy, Right to Buy, or residential properties) 
  • producing rental income that meets a certain percentage of monthly mortgage repayments 
  • £65,000 in terms of minimum property value for standard properties 
  • £75,000 in terms of minimum property value for HMOs in qualifying areas 
  • £120,000 in terms of minimum property value for MUFBs 

Excluded properties 

Here are some of the properties that will not be accepted by Landbay: 

  • Freehold Flats 
  • Properties held in Trust 
  • Properties liable to flooding 
  • Grade I & Grade II listed properties 
  • Properties with non-standard insurance terms 
  • Ex-local authority properties with deck access 
  • Properties being purchased at under market value 
  • Properties that are or have been shared ownership 
  • Right to buy scheme or subject to a pre-emption clause 
  • Flying freehold greater than 15% of the total property area 
  • New build properties that do not meet EWS1 grade A1 standard 
  • Properties with solar panels which are subject to a lease agreement 
  • New build properties that benefit from a Rental Guarantee incentive 

Minimum property value 

Landbay for intermediaries has set the minimum property value from £65,000 for single self-contained units. Below is a list of accepted properties with their corresponding minimum property values: 

  • For single self-contained units: £65,000 
  • HMOs and MUFBs: £120,000 
  • HMOs in qualifying postcodes: £75,000 

As for the maximum loan size, Landbay can fund a home loan with a maximum LTV ratio of 70% for up to £2,000,000 per property. 

Application process 

As for the application process, you can do this through their online portal. Once you have submitted an application for a home loan on your client’s behalf, it will go through the following stages: 

  1. Decision in Principle (DIP) 
  2. Full Mortgage Application (FMA) 
  3. confirmation from the borrower  
  4. valuation and administration  
  5. underwriting   
  6. offer made  
  7. transfer of funds  

Let us briefly discuss each stage below: 

1. Decision in Principle (DIP) 

Initially, Landbay will make a DIP. They guarantee that this stage will provide you will a real-time decision and will only take two minutes. 

2. Full Mortgage Application (FMA) 

You can convert your DIP to an FMA once the latter has been approved by Landbay. You can do this by downloading the illustration and proceeding with the conversion. 

3. Confirmation from the borrower 

For the third stage, you need to have your client approve the application. They can do this through a simple email request. 

4. Valuation and administration 

Next, you will decide on how you want to instruct for the valuation. Your client must also pay the admin fees. They can also decide whether to pay for the valuation upfront or not. 

5. Underwriting 

Landbay for intermediaries’ underwriting team will review your client’s application after they’ve made the payments. During the fifth stage, you can directly contact their underwriters through a phone call. The valuation will be instructed once an agreement is reached. 

6. Offer made 

Landbay for intermediaries’ solicitors will conduct the conveyancing after you have received the offer for valuation. 

7. Transfer of funds 

The mortgage deal will be completed once the conveyancing finishes. Your client can now receive the funds. 

Complaints procedure 

Since Landbay is bent on giving top-notch service to their partner-brokers and clients, they have provided a complaints procedure if you are not satisfied with their work.  

According to Landbay, they don’t take complaints lightly and treat them with utter importance. For this mortgage lender, complaints give the opportunity to put things right if something has gone wrong. They also treat complaints as a way to learn from their errors, with the goal of preventing such mistakes from being repeated. 

If you wish to file a complaint, Landbay will require you to submit the necessary information that will help them understand the issue. This will also allow Landbay to capture and record the data with accuracy. Below is the list of information needed when filing for a complaint: 

  • your account number 
  • your name, address, and email 
  • a description of your complaint 
  • your contact number and the best time to contact you 
  • description on how you have been affected by the issue 
  • any names and dates you’ve noted if you have already contacted Landbay about the same issue 

Here are three steps that Landbay will take when you file a complaint: 

Step 1: Acknowledgment 

First, Landbay will acknowledge your complaint within five business days. This is done by email and will include details of how they handle complaints. You can refer to this as a guide to their complaint procedures. 

Step 2: Investigation 

After that, Landbay will conduct a full investigation into your complaint. While looking into the matter, you can expect that they might ask for more information.  

Step 3: Response 

Within eight weeks, Landbay will send you their final response to the complaint. You can expect that they will try to provide this resolution as early as possible. 

Throughout the investigation, Landbay will send you updates. You can also contact them during this step if you have any questions or clarifications. 

The Financial Ombudsman Service 

If Landbay is unable to come up with a solution to your complaints within eight weeks, the next step is to refer the matter to the Financial Ombudsman Service. 

The Financial Ombudsman Service is an independent organisation that helps resolve complaints between consumers and financial businesses. They specialise in matters where the parties involved can't find a solution on their own. 

You can submit your case to the Financial Ombudsman Service if you are not satisfied with Landbay’s resolution. The Ombudsman will draw their conclusion based on their own investigation. 

Partnering with Landbay for intermediaries 

Partnering with Landbay for intermediaries can be a real benefit when looking for the right home loan for your clients. Their dedication to supporting intermediaries is evident in their online portal. Their website provides detailed information on everything you need to know—from assistive tools to guidelines. 

You will also find helpful documents and presentations that are free to download. Plus, an FAQs section is available along with a search bar for easier navigation. 

Overall, if you work with Landbay for intermediaries, you can find tons of opportunities to take your business to the top. But if you don’t see yourself partnering with them, there are other mortgage lenders out there that might have what you’re looking for. 

To help you with this, we have compiled a list of home loan providers that are equipped with intermediary-only platforms. Check out some of them below: 

What do you think about this guide to Landbay for intermediaries? Share your thoughts in the comments section below.