The partnership allows the lender to collaborate more efficiently with leading law firms
Conveyancer and panel management specialist LMS has announced a partnership with Hanley Economic Building Society, with the latter choosing LMS Panel Link to drive efficiencies in the conveyancing process.
The collaboration will allow the mutual to gain access to a panel of law firms specifically tailored to its exact requirements, with a range of components to further protect Hanley Economic and its customers from potential fraud.
The lender is also adopting both LMS’ Secure Link and the Redemption Statement Portal.
Launched two years ago and recently enhanced, Secure Link is a messaging service that improves post offer query turnaround times for law firms and lenders and digitises the conveyancing journey end to end.
Meanwhile, the Redemption Statement Portal allows Hanley Economic to secure the process for law firms in requesting redemption statements from the lender, speeding up the overall conveyancing timescale for both purchase and remortgage transactions.
In addition, the lender will be using the Charge Registration Monitoring Service to improve automation and compliance within its processes.
“Our new partnership with Hanley Economic Building Society for our Panel Link is a testament to our robust tech capabilities and our efforts to deliver further collaboration between lenders and legal firms while making the conveyancing process more efficient and streamlined,” commented Nick Chadbourne (pictured), chief executive at LMS. “We are looking forward to continue working with Hanley Economic Building Society and supporting their values for high quality customer service.”
Oliver Ward, head of operations at Hanley Economic Building Society, added that LMS align with them as a business, allowing them to better support customers with a more secure and more efficient conveyancing journey.
“We strive to offer our customers the best possible outcomes to allow them to save safely and confidently build for their own futures,” Ward said. “Therefore, all of our partnerships have this at their core. This is why we chose to work with LMS and leverage their services.”
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