New tech aims to streamline applications, reduce delays, and boost efficiency for brokers
United Trust Bank (UTB) Mortgages has unveiled an enhanced version of its Broker API in a move aimed at streamlining the mortgage process for intermediaries and their clients.
The new interface allows brokers to digitally manage the entire application process — covering everything from product selection and affordability assessments to running credit checks, uploading documentation, and obtaining a decision in principle (DIP).
Buster Tolfree (pictured), director of mortgages at United Trust Bank, said the updated API reflects the lender’s ongoing investment in tools that enhance broker productivity and reduce turnaround times.
“We’ve always led from the front with technology,” he said. “This new API is another step in our mission to make processes faster, easier, and more transparent for brokers and their clients.”
With the ability to create and submit applications, access affordability and loan calculators, conduct credit searches, and manage document uploads, the upgraded API is designed to eliminate repetitive manual tasks and cut down on processing delays. In addition, brokers can now automatically link underwriting requirements to existing pipeline cases.
The launch arrives at a time when mortgage brokers are facing mounting pressure to speed up processes and improve client experiences. A recent survey from fintech lender MPowered Mortgages revealed that borrowers continue to be frustrated by slow processing times, excessive paperwork, and a lack of transparency from lenders. For brokers, who often juggle high case volumes and client expectations, the need for digital tools that simplify and accelerate workflows has never been more pressing.
“Speed and efficiency remain two of the most important factors in completing successful mortgage applications for both brokers and customers,” Tolfree added. “I’m sure the increased functionality and improved useability of the API will be warmly received by our broker partners. The intelligent application of technology contributes to higher conversions and ultimately helps more customers achieve their property goals.”
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