New hires and process upgrades to accelerate completions and support brokers
Castle Trust Bank has introduced a series of enhancements to its bridging finance offering, aiming to speed up completions and provide stronger support for brokers.
A key part of the improvements is the establishment of a dedicated bridging underwriting team. To bolster this specialised unit, the bank has appointed Jackie Merrigan as senior underwriter and Simon Rogerson as underwriter. The restructuring is intended to streamline the application process and enhance service efficiency for brokers and their clients.
The lender has also expanded its sales team with the recruitment of Tyrone Alexander as a business development manager (BDM) for London. With extensive industry experience, he will work alongside regional account manager Sammi Gilbank to offer tailored bridging solutions and support to brokers in the capital.
In another move to expedite transactions, Castle Trust Bank will now use ‘no search’ indemnity insurance as standard on heavy refurbishment cases, reducing delays in the process.
The bank implemented these changes during a team-building event earlier this month, designed to foster collaboration and ensure alignment among staff in delivering improved service. The lender has also recently reduced bridging loan rates by up to 20 basis points per month.
“These changes mark a significant step forward in our commitment to providing brokers with a market-leading bridging proposition,” said Anna Lewis (pictured), commercial director at Castle Trust Bank.
“By introducing a dedicated underwriting team, expanding our sales coverage in London, and optimising our bridging processes, we are enhancing both the speed and quality of our service. The recruitment of Jackie, Simon, and Tyrone adds a wealth of experience to our team, and we are confident that these improvements will provide real value to brokers and their clients.”
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