She becomes a senior portfolio case manager a year after joining the company
Specialist short-term lender Hope Capital has promoted Christy Alokan (pictured) to senior portfolio case manager due to her exemplary performance since joining the business.
Alokan joined the lender in April 2022 as portfolio case manager, working hard to support borrowers and brokers in the day-to-day management of cases.
In her new role, she will continue to assist stakeholders and borrowers, while supporting Jemma Wood, head of portfolio management, in evaluating current processes and identifying opportunities for improved service development.
With a view of expanding the team further to meet increased levels of activity, Alokan will also step up to help the mentoring process, ensuring new starters are equipped with the knowledge and skills needed.
Hope Capital said Alokan’s promotion follows a period of record-breaking activity for the lender, and also reflects the bridging lender’s commitment to internal career progression, alongside recruiting fresh talent from outside the business as part of its growth strategy.
“Christy has been crucial in our growth, helping to further develop our portfolio team since joining Hope Capital,” Wood remarked. “She is an excellent communicator, and that is key in ensuring clients are fully informed on the progress of their investments.
“Her commitment to the business and her clients is second to none, which makes her a great asset to the company. We are excited for her continued success.”
Commenting on her promotion, Alokan said she had been proud to see the growth of the company and the team they had built.
“We’ve always been focussed on delivering an exceptional service to our stakeholders and borrowers, so I am thrilled to be taking an even more central role in ensuring this can be provided,” she said. “I am fortunate to be part of a company that expands on potential and rewards hard work. I look forward to what the future holds with Hope Capital.”
Jonathan Sealey, chief executive at Hope Capital, added that he felt very fortunate that the company comprises of a highly talented, experienced team of individuals who all share the same passion for driving the business forward.
“I’m delighted Christy’s hard work has been rewarded, she’s a huge asset to the team, and I have no doubt, she’ll continue to make a significant contribution to the business in her new role,” he said.
Want to be regularly updated with mortgage news and features? Get exclusive interviews, breaking news, and industry events in your inbox – subscribe to our FREE daily newsletter. You can also follow us on Facebook, Twitter, and LinkedIn.
