It will mean that brokers get the offers two to three days earlier than they currently do, enabling them to provide a better service to their customers.
NatWest Intermediary Solutions has confirmed it will start emailing mortgage offers to brokers for all residential and buy-to-let purchase mortgages and remortgages.
It will mean that brokers get the offers two to three days earlier than they currently do, enabling them to provide a better service to their customers.
Customers and solicitors will still receive their copies of an offer through the post.
Sarah Taylor, service development manager at NatWest Intermediary Solutions, said: “We have focused on delivering a programme of incremental enhancements to our proposition over the last two or three years and have made great progress in regularly introducing improvements to our service.
“Earlier this year we introduced day 1 valuations to add to the online mortgage application tracker tool we launched in the Autumn.
“Emailing of customer mortgage offers has been something that we know intermediaries have been keen to have so I am delighted that we are now able to provide them with this service.”
