The lender has also introduced a range of products which offer no early repayment charges and overpayments without penalty.
As a result of feedback, Platform has also reduced administration fees from £140 to £89 and provided a “document upload” facility allowing brokers to provide client information directly to an underwriter.
Lee Gladwell, business development director, said: “We’ll continue to look for ways to engage regularly with brokers to ensure we understand and respond to their issues and concerns.”
