It will host a series of webinars to help advisers prepare for Consumer Duty
Lifetime mortgage lender Pure Retirement has launched its dedicated series of ‘Countdown to Consumer Duty’ resources to ensure later life advisers are fully prepared for the FCA’s upcoming implementation of the new duty.
The lender is pulling together a series of five webinars between now and July, beginning on Thursday, April 6, with a session exploring the importance of personal accountability and record-keeping when it comes to mitigating foreseeable harm. It features insight from the London Institute of Banking & Finance’s John Somerville and Worksmart’s Julie Pardy.
Other Pure Retirement webinars on Consumer Duty include:
- What does Consumer Duty mean for your service offering?
- Consumer Duty and vulnerable customers: Are you prepared?
- How are Pure Retirement embracing Consumer Duty?
- Talk to the experts (an interactive panel debate in mid-July)
A series of blogs will also appear on the lender’s dedicated Consumer Duty webpage, with the first of three editions examining the duty’s cross-cutting rules already live. A subsequent series will follow, exploring the four expected outcomes, and ensuring that advisers are entering into the duty as well informed as possible, to deliver best results for their clients.
“As an industry, we’re all aware of the importance of the FCA’s Consumer Duty, but as a lender, we’re also aware of our responsibility in contributing to adviser education so that they can deliver best outcomes,” Scott Burman (pictured), head of distribution at Pure Retirement, said.
“We’re incredibly proud to have pulled together a comprehensive program of webinars utilising a wealth of knowledge from across the sector, as well as a schedule of written content for advisers, which will hopefully prove beneficial to the sector as a whole.”
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