It will also include scan and attach software and the digitisation of services such as valuations in a bid to make the mortgage process paperless.
TSB will deploy IRESS’ mortgage sales and originations solution in the summer – providing them with automated case tracking across different devices.
It will also include scan and attach software and the digitisation of services such as valuations in a bid to make the mortgage process paperless.
The software will also integrate with third parties such as valuers and conveyancers.
Ian Ramsden, mortgages director at TSB, said: “IRESS was a natural fit to support our technology transition and they have been great partners to work with. MSO will provide TSB with market-leading sales and originations functionality, enabling us to provide a differentiated level of service for intermediaries and their clients.”
Paul Thornton, IRESS’ executive general manager, lending, said: “Consumers now expect to engage with lenders at the time, in the manner and through the channel that suits them. By adopting our latest generation MSO we believe TSB will benefit from being able to offer its mortgage services through traditional channels and via our leading digital technology platform.
“We are delighted that TSB has selected IRESS’ MSO as its strategic mortgage platform. TSB will be the first lender to adopt latest generation MSO in its advised channel and we’re confident this will set a new technology benchmark to which other lenders will aspire.”
