Among those Avelo Exchange users who expect business levels to increase, one in four (26%) said they anticipated a significant increase in remortgage business, with 74% predicting a slight improvement.
This shows a level of optimism with regard to the mortgage market compared with recent experience where the majority of those surveyed (55%) stated that mortgage volumes had decreased or remained the same over the past 12 months while less than half (45%) reported increased business over the same time period.
Gary Muchmore, enterprise director, Avelo, said “When it comes to remortgaging, it’s all about speed, simplicity and cost. Whether you are dealing with brokers or direct, it is clear that leading lenders are investing heavily in technology to make the whole journey much simpler and cheaper.
“In a tight market it is those firms that make strategic innovations that will best placed to meet the needs of brokers and consumers over the next two to five years.”