Email updates will now be sent to intermediaries when valuations are returned, the certificate of title has been received, when funds have been released and the mortgage has completed.
The MATS system currently provides intermediaries with updates when the client’s application has been received, once it has been passed to the underwriter, when an underwriter decision has been made, when the valuation has been requested and at the time that a first offer is produced.
Miguel Sard, managing director of AFI, said: “We are committed to remaining the number one lender for service and this latest improvement means that intermediaries will now receive email updates at every stage of their client’s mortgage application, from application through to completion.
“We believe it’s about the total journey for the intermediary and we are delighted to introduce this latest enhancement in response to feedback from our intermediary partners.”
