Aldermore has also announced the creation of a new residential mortgage division to be headed by deputy CEO Mark Stephens. Charles Haresnape has been appointed as managing director of residential mortgages.
Charles Haresnape joins Aldermore from Connells, where he was group mortgage services director. Connells originates £3 billion of mortgages per annum, along with other financial products and services, and is already an important partner with Aldermore.
Prior to joining Connells, Charles was responsible for intermediary mortgages at both NatWest and RBS, and for the branch mortgage sales force within NatWest. He has worked for a number of household names in the banking and building society sector, with experience as both a lender and an intermediary.
Charles Haresnape said: “Joining Aldermore is a unique opportunity. As newcomers they are committed to meeting brokers’ demands for better service, with personal contact and the willingness to examine each mortgage application individually.
“Aldermore also has a clear advantage in that they do not have the restrictions on funding that some other lenders currently suffer from.”
Phillip Monks, chief executive of Aldermore, said: “Charles brings with him really valuable experience gained from both sides of the mortgage industry – from leading an intermediaries business and from heading up a major lender’s mortgage business.
“I think that is going to help Aldermore keep a very sharp focus on its customers. I am sure that he will be a major asset as our new mortgages division goes from strength to strength. We have got off to a great start in growing our mortgage business from scratch and we looking forward to Charles and Mark building from that very solid base.”
Aldermore’s commercial and residential mortgage business units will both report to deputy CEO Mark Stephens, who will now also become group managing director of Aldermore’s new mortgages division.
The new structure will help to increase collaborative work between the two teams covering the mortgage markets. Aldermore explains that many of the intermediaries that the bank deals with cover both commercial and residential mortgages and that there are notable improvements in service levels that can be delivered by having both mortgage teams work more closely together.
Added Phillip Monks: “We are very customer and service focused bank and Mark’s stewardship is going to help drive further improvements in that area. There are areas of the mortgage world, particularly the buy-to-let market, where having commercial and residential mortgages as separate teams is not the best approach.”
