He joins the bank's UK executive team as it focuses on growth in its home market
Barclays UK has named Jatin Patel (pictured) to its executive team, where he will oversee the bank’s mortgages, savings, and insurance divisions. His appointment takes effect immediately.
Patel brings more than 20 years of experience in retail financial services, having held senior roles at TSB Bank and Lloyds. Most recently, he served as chief commercial, digital and marketing officer at Hastings Group, where he was responsible for the company’s global retail business.
Patel succeeds Mark Arnold, who is retiring after two years with Barclays UK and seven years as CEO of Kensington Mortgages. During his tenure, Arnold contributed to higher customer satisfaction, record ISA performance, and increased mortgage applications.
Allison Buckley, previously operations director at Kensington Mortgages, has stepped into the role of CEO at Kensington and will report to Patel.
Commenting on Patel’s appointment, Barclays UK chief executive Vim Maru emphasised Patel’s extensive industry expertise and strong alignment with his new role.
“Jatin brings a strong track record of delivering customer-centric propositions and driving change,” said. “We’re excited to welcome him at this important time as we continue to grow in our home market.”
Barclays – one of the UK’s largest mortgage lenders – said the leadership change aligns with its strategy and financial commitments under its three-year plan, which shifts the company’s focus toward consumer and corporate businesses in the UK while aiming to reduce reliance on its investment bank.
The banking giant has recently reported a substantial increase in net profit for the fourth quarter of 2024, reporting £1 billion compared to a £111 million net loss in the same period last year. Earlier this month, the lender also announced rate cuts across its residential purchase and remortgage products, with selected deals falling below 4%.
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