Winner: Pink Home Loans
Second: Exclusive Connections
Third: Enterprise
"Pink Home Loans is a mortgage network that has grown from its roots in packaging to being one of the most recognisable brands in the financial services distribution market. The cornerstone of our growth has been to always offer a high quality service to its customers, whether using our packaging team to place cases for their clients or one of the wide ranges of propositions we have available.
Our philosophy at Pink is to work with lenders and customers alike to design products that are relevant for the current marketplace and offer fees that are competitive. We then ensure our mortgage services team is highly skilled and well trained to deliver help when our customers need it. They are supported by on-site underwriters, business development managers and an online case tracking system that keeps the intermediary informed at all stages of the administration process. It is this combination that has helped Pink to create a service proposition that ultimately led to receiving this prestigious award.
Packaging is at the heart of our business built up over 17 years. During this time our proposition has grown with more exclusive products and a greater focus in the non-conforming sector. This is where our customers appreciate the assistance they get when looking at clients with different borrowing needs and investment in technology such as an on-line decision in principal facility.
For all of us at Pink, this award is a great recognition of the efforts and importance we place on service and we would like to take this opportunity to thank all those customers who took time out of their busy diaries to vote for us. But now is not the time to rest, as we are continually looking for ways to improve our service and continue to deliver a packaging proposition that our customers trust and are more than happy to recommend to other intermediaries."
Adrian Moloney, national account manager at The Mortgage Works, Kay Leslie from Pink Home Loans and comedian Dominic Holland.
