The company also received further investment from Notion Capital, the Vizolution management team and former Abbey National chief executive Peter Birch.
The new funding will be used to launch the business into the UK financial services market.
Vizolution has developed and successfully piloted its first product vScreen which launches this week. vScreen is a patented screen sharing technology which enables call centre staff and advisers to remotely demonstrate mortgages, insurance or other protection products on the client’s computer, providing a visual element to what would otherwise be a plain verbal call.
It is also designed to reduce risk and meet the complex compliance needs of the financial services market. All vScreen sessions are recorded, time stamped and dated and all documents shared during the session are encrypted. vScreen also enables electronic signatures and secure file delivery.
To add to the secure element, the customer only sees what the agent or call centre staff want to show them - the customer has no access to the presenter’s system and the presenter has no access to the customer’s computer.
Bill Safran, chief executive officer of Vizolution said: “This support from Finance Wales and Notion Capital is a mark of confidence that reflects the success of our pilots and the very real benefits that we add to our financial services customers.
“This funding enables us to launch into the financial services market and develop more products and features.”
vScreen will initially be aimed at banks and insurance companies but Vizolution aims to develop a version for intermediaries and advisers in the future.
