Dave King, director at A.S.K Independent Consultants, has drawn up the claim form so that he and other brokers can charge for the time spent fixing problems he claims are the lenders’ fault.
“I charge myself out at £100 per hour and my assistants out at £50 per hour. Hopefully by doing this we can emphasise the loss in revenue suffered by broker firms when sorting out somebody else’s errors.”
He added: “Insurance companies have learned that when they are wrong they will pay compensation for their uselessness. Lenders do not seem to subscribe to this philosophy even when they are, oh so often, wrong.”
Dear Sir,
Compensation Claim Re Clients
Further to our recent conversations, I now write for compensation for the above case.
Under the circumstances detailed overleaf we believe that this is entirely your error.
Currently our fees are as stated on the attached invoice.
Kindly remit this within 14 days.
Your belated cooperation will be appreciated.
Our aim is to act in our clients best interests and we hope it will be yours in future.
Under no circumstances is this negotiable.
Yours sincerely
