As a preferred supplier, Callcredit will provide Lloyds TSB with a number of data solutions for use in its customer management and acquisition processes, including Callcredit’s recently launched Over-Indebtedness Initiative, which allows participating lenders access to a method of assessing the affordability of credit applications before they are granted, and monitoring the indebtedness of existing customers more effectively.
Callcredit’s managing director John McAndrew commented: “We are delighted to have been chosen by the UK’s biggest consumer lender to provide such a broad range of credit reference services. Lloyds TSB supported us from the beginning in terms of providing data and they have been rigorously testing and using our services for some time. This is a milestone in Callcredit’s development and further evidence that we are delivering on our promises to the industry.”
Walt Ramsey, Lloyds TSB consumer lending managing director, said: “After carrying out a strategic review, it was evident that to better manage operational risk, we had to reduce our dependence upon legacy suppliers. Callcredit offers us information and technology solutions which are unique, cost effective and enable our organisation to improve its risk decisions. We are delighted that we have reached this agreement with Callcredit.”
