SBVS will manage a panel of surveyors providing full coverage in the Cambridge’s lending heartland, alongside additional surveyors to provide coverage in its wider lending area. SBVS will provide the Cambridge with a service that is focused on the customer’s specific survey requirements, enabling them to choose the most appropriate type of valuation for their individual needs, according to the lender.
Commenting, John Cupis, managing director of PMS and SBVS, said: “Sesame Bankhall Valuation Services has established itself as a market leading panel management business that delivers a high quality service to lenders and their customers.
“Our new partnership with the Cambridge demonstrates the strength and value of our offering. The appointment of SBVS is the first step in a long-term partnership with the Cambridge and we look forward to working closely together on a range of valuable new initiatives.”
Jon Foster, head of operations at Cambridge Building Society, commented: “This partnership has been developed to enhance the overall experience for customers when doing business with the Cambridge. The valuation of a property is a big milestone in the house-buying process and it is important that this runs as smoothly as possible.
“SBVS will be using SMS text messaging to keep our customers informed on the progress of the valuation, it will handle all specialist valuation needs and will endeavour to speed up the overall valuation process. SBVS will also be working with our local valuers to ensure that these relationships continue to work for the Society, the valuer and for the customer.”
Sesame Bankhall Group operates PMS and Sesame; Sesame Bankhall Valuation Services Limited (SBVS) was launched in March 2011.