ADR is evidence-based and uses professional, impartial adjudicators in larger dispute cases between landlords and their tenants.
mydeposits.co.uk is now the only tenancy deposit scheme to adjudicate the majority of larger disputes externally. This guarantees landlords and tenants are treated impartially and fairly according to the company.
Eddie Hooker, chief executive, mydeposits.co.uk, said: “Our commitment to free and impartial dispute resolution is demonstrated by this new partnership between mydeposits and CEDR Solve.
”Although only 0.6% of all deposits currently protected by mydeposits end with the need for formal adjudication, it is important that our business model remains robust if more dispute cases are raised.”
