During 2021, Ceta’s team took 64% more calls in 2021 than the previous year and saw a 7% rise in conversations with brokers, resulting in a 40% rise in the number of quotes and a 88% lift in sales.
2021 was the most successful year to date for business-to-business property insurance platform Ceta Insurance, following the highest number of sales in its 29-year history.
During 2021, Ceta’s team took 64% more calls in 2021 than the previous year and saw a 7% rise in conversations with brokers, resulting in a 40% rise in the number of quotes and a 88% lift in sales.
This was due in part to a 52% increase in the number of active advisers, who use the Infinity platform to access Ceta’s panel of providers.
James O’Hara, commercial director at Ceta, said: “With the insurance market buoyed by the housing boom and strong economic recovery following 2020, Ceta’s infinity platform has helped more brokers write business than ever before.
"During 2021, a substantial number of brokers that had not previously used digital platforms came to us for the first time and, once they had seen how easy it is, they have become active users.”
“The increase in home renovations and home-based businesses over the past year means people have different home insurance needs, but many insurers have not kept pace, meaning that our platform, which specialises in non-standard risks and offers rapid quotes, competitive rates and expert support, has been the only real solution for brokers looking to capitalise on these opportunities.
“We have also launched a number of new initiatives and added to our expert panel, all of which have been key to our success.
"Going into 2022, we will be launching a number of exciting new products and services as well as new partnerships to expand both our B2B and consumer offerings, so look forward to what, hopefully, will be another record year for us.”
