CETA warns brokers - don't go postal

And as the looming post dispute could also cause chaos for customers through delayed applications or problems with insurance cover, the general insurance network is urging intermediaries and brokers to go electronic.

CETA says the kind of electronic data systems that it uses, handling everything from the generation of quotes and transmission of applications through to the direct payment of commission fees, is the only way brokers can avoid administration and cash flow problems if there is a prolonged mail strike.

David Quick, Managing Director of CETA, says: "Intermediaries that are not currently using electronic technology to do business could face big problems if they rely on the postal system, especially if it is a long strike as feared.

"Brokers should not be worried if they have not used electronic systems before. For example, our internet based system has been designed to be simple and efficient to use and there is a dedicated telephone hotline to help brokers if they have any problems."

In recent months CETA has been encouraging its brokers to switch to electronic BACS payment of commission fees, because it is quicker and more efficient, transferring money directly into the broker’s bank account. In addition all of its services, from quotes to making applications, can be accessed via its website at www.ceta.co.uk