Over the course of the day that clickdecision was launched, Platform provided over 400 online decisions on 6th July and also received over 800 telephone calls from intermediaries enquiring about the new service. Click decision was developed after research was conducted with intermediaries, and was based on the principles of simplicity, cascade underwriting and the delivery of binding decisions.
Guy Batchelor, Sales and Marketing Director, Platform, comments: “We are delighted with the activity on the first day of our clickdecision launch. It has been an exciting time for us and it is very satisfying to receive feedback that we are meeting, and even exceeding, our clients’ expectations. The early feedback from intermediaries confirms our belief in clickdecision being a ‘best of breed’ system that has taken the best from other systems currently available. As one of our key relationships, we are delighted that Optoma were the first to receive an online decision from us and we are looking forward to receiving many more in the coming weeks.
“Using our new technology alongside our competitive product range, we expect 400 decisions in one day to be the tip of the iceberg and although this is clearly great for our business, even more importantly, it is good for our intermediaries.”
Harpal Singh, Operations Director, Optoma Broker Solutions comments: “It’s fantastic that Platform have opened up the clickdecision facility to Packagers. On the launch date we transmitted 6 requests, and most decisions were received within seconds.
"For Optoma it is a further enhancement to our service proposition for brokers. As well as having Platform offers issued on-site and our Platform Cashback Exclusives, we can now offer fast, binding decisions. We are extremely pleased with the ongoing commitment and support from Platform.”
Key features of ClickDecision
- Decision delivered within minutes
- Simple login process using email addresses for usernames and also user-defined passwords
- Clear navigation with the only validation of mandatory information during the ‘Check and Send’ step, reflecting the fact that not all users will have all the information in the same order at the same time
- The form can be saved allowing users to return at a more convenient time
- Allows sharing of data between online KFI and online Decision to minimise data entry duplication
'Click Decision' is the latest stage in Platform’s online development, following on from the launch of the lender’s online Pre-Sale Key Facts Illustration (KFI) on 1 November 2004. Further enhancements expected in the near future include a full online application process.
