The newly created role sees Alison move from her previous position as compliance monitoring manager at Complete.
Alison will now be processing applications from packagers applying to become Complete satellites, and set up the new relationships with the Complete satellite lender panel.
She will organise and conduct all necessary training and will monitor cases to identify additional training needs and check all subsequent cases for the quality of the packaging.
Her brief also includes helping the satellites to develop their own levels of business and attending quarterly satellite review meetings with Complete’s BDMs.
Tony Salentino, a director of Complete said “We know that our lender panel values very highly the monitoring, checking and quality control that we undertake to ensure that high standards from our satellites are maintained.
"We are therefore delighted to welcome Alison to this new role, and we are confident that she will continue to make a substantial contribution to the future success of the business.”
