In addition, during July the volume of applications received by Complete online reached 24%, only two months after the facility was launched at the end of May.
Complete director, Mike Hill, commented: “Despite the current challenging state of the market, Complete is committed to investing in technology to streamline the mortgage process and to continue to add real value to our intermediary partners. It is very encouraging to see how enthusiastically brokers are taking up the electronic option, which in turn enables them to offer higher levels of service to their clients.
“Electronic trading also allows us to streamline our underwriting process and offer faster turn around times on new cases received. We have noticed a saving of almost two working days in submitting cases to lenders since launching our on-line offering. We are determined to maintain our high service standards and help brokers ensure their clients’ mortgages complete in a speedy and efficient manner.”
