This new arrangement now gives the network’s 100+ member firms access to Complete’s extensive panel of lenders, together with the benefits of the packager’s online DIP, 24/7 case tracking, access to lenders on-site underwriters, generic application accepted by all lenders and much more.
Tristan Pile, sales and marketing director of Complete commented: “In the current lending climate we are continuously striving to offer brokers the widest possible range of products combined with excellent technology and service standards. We are therefore delighted to become one of Homeloan Partnerships approved packagers. We have recently retained packaging with Platform , Beacon First National & igroup plus we offer Free Valuations via The Complete Deal which will give HomeLoan Partnership members plenty of reasons to use us. Our dedicated Mortgage Desk is one of the most knowledgeable and busiest in the industry. We believe the human touch is very important and pride ourselves on being efficient and accurate with our placement of enquiries. This is one of the main appeals to Homeloan Partnership members and I’m sure a major reason why we have been appointed to their panel.”
Martin Cave, Managing Director of HomeLoan Partnership said. "As a network we have never wanted in house packaging. Instead we give our brokers access to a panel comprising four national packagers selected for their particular areas of expertise. We were naturally focused on shortlisting organisations that had packaging agreements with a wide range of lenders combined with a high level or experience and expertise and a proven track record of high quality packaging. Of particular importance in today’s difficult mortgage market is the need for our brokers to have access to a reliable mortgage placement desk and Complete satisfied this requirement well during a trial period involving a sample of our brokers. Complete fulfilled all of our requirements, and we are delighted to welcome them to our packager panel. We are confident that the new arrangement will deliver a top quality service to our increasing numbers of ARs.”
