It unveils five new improved features to its portal
Specialist finance distributor Crystal Specialist Finance has launched a range of enhanced features to its CrystalHub Dashboard portal.
Crystal uses its own bespoke in-house system, CrystalHub, to offer online quotations, online applications, and a streamlined case management service, which enables quicker completions, increased conversions, and provides an elevated user experience.
The new enhanced features of CrystalHub includes a new personalised dashboard, an end-to-end case management journey, real-time updates for visibility of cases, a new document checklist, and an upload feature to save time ensuring the information required to progress applications can be provided quickly.
Kris Corns (pictured), operations director at Crystal Specialist Finance, said they made the enhancements in response to customer feedback.
“Our broker and introducer customers have been telling us that they want a simple, intuitive, and interactive system which is mobile optimised and easy to engage with. CrystalHub Version 2 delivers this and will continue to evolve and improve from the user feedback we receive,” Corns said. “We are passionate about delivering the very best customer experience along with the very best possible funding outcome at all times.”
