I have never heard such tosh in my life. It is issues like this that us brokers should not have to put up with in our daily working lives.
Our time should be spend on advising clients on their best mortgage, not chasing up greedy lenders who use ridiculous excuses such as not accepting letters by fax as a means of trying to tap up our clients. AMI has been excellent in driving this initiative forward and I believe, even sought legal advice to ensure there was no get out clause for lenders. Yet of course, they will find a way round anything.
The fact that Nationwide has confirmed it is reconsidering its stance on the matter is a victory for the industry. Brokers should not be shy in condemning lenders for such practices and I applaud Peter Wright for bringing the issue to everyone’s attention. May it be a point worth noting for all lenders. Let’s just hope that Nationwide actually stick to their word.
Name and address withheld
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