This means that brokers can be further assured that all relevant cases are handled by a specialist team member.
Trevor Child, marketing manager of Capital Home Loans, commented: "We are very pleased with the excellent standard of service we have already received from em-. Now, by placing one of our highly trained underwriters with them on-site, we will be working together to provide an even more efficient service to the broker market.
Amanda Lancelot joins the underwriting department where she will be responsible for seeing though all Capital Home Loans cases.
Simon Mouncher, operations director of em-, commented: "It is extremely exciting that we can offer such commitment to brokers. With the constant increase in Capital Home Loans cases coming through the office, the addition of a specialist underwriter in our department means we will be able to further enhance our existing high level of service."
