The website includes:
- ‘minuteman’ is em-‘s sourcing guide which, when the customer types in basic criteria, displays all the possible matching deals from over 10,000 products in the em-product database and is available 24-7.
- Mini-DIP - If teh broker wants more detail, the mini-DIP gives you everything you need to know about your chosen product in a printable format.
- Online DIP - This has lender integration for quick decisions reducing turnaround time. Pre-population of details from minuteman or the mini-DIP means no re-keying for lender, KFI generation, and full CAIS search.
- Online Application - Fully integrated with DIP, lender DIP and em- processing systems in Chester and Scotland. Again this is pre-populated so no re-keying needed. Employer’s reference system has also changed so no waiting for signed declaration until submission.
Mike Nicholson, head of operations, said: “Our new website has been designed to work in conjunction with our back office systems and allows intermediaries to see pipeline figures, track their cases and track DIPs. This transparency will help keep them informed at every stage of the process.”
Roger Morris, managing director at em-, commented: “Our website is a turning point for em- as we are now able to offer an even better level of service for our customers. We understand that time means money for brokers and by offering these services we are making the application process for them easier – and, more importantly, quicker – so they have more time to focus on new business.”
